You always have the right to cancel your order within 15 days without giving any reason. The withdrawal period starts from the day of delivery of your order. You can return your order within 15 days, starting from the day of receipt of the package.
If you wish to return products, your package will be collected at home or you can send it back to SPAZIO LEBOLE VIA MARGARITONE N 27 52100 AREZZO. The return must concern new items in their original packaging accompanied by all their accessories. Items returned incomplete, deteriorated, damaged or dirty will not be reacquired. In case of abnormal or abusive returns, www.lebolegioielli.it
reserves the right to refuse an additional order. If you want the package to be picked up at home you will have to pay € 5 to the courier, in case you decide to send the package back to the company the costs will be at your charge and you will not be charged any additional cost. Do not forget to include your contact details in the package so we can contact you when we receive it. Before proceeding with the shipment of the products you must write to firstname.lastname@example.org
. For shipping abroad shipping costs vary from country to country, write to email@example.com
and we will inform you about it.
If you have received a failed or incorrect product, shipping costs will be at our expense.
The refund of the return will be charged within 15 working days of receipt of the same, insert your bank details inside the package or send them by e-mail to firstname.lastname@example.org
. If you paid by credit card, bank transfer or cash, the return will be by bank transfer, if you paid with PayPal the return of the money will be through the same.