SHIPMENT Orders are shipped from Monday to Friday and delivered in Italy in 24/72 working hours and from 1 to 5 working days abroad. During national holidays and holidays, shipments may be delayed. Shipping costs for Italy are always FREE. In the case of shipments abroad, customs taxes and formalities are your sole responsibility. Shipping costs will instead be calculated based on the destination.
MADE You always have the right to withdraw your order within 14 days without giving any reason. The withdrawal period begins on the day of delivery of the order. You can return the order within the indicated period using a courier of your choice or using our FREE service (valid only in Italy). You can proceed with the return request by following the procedure: 1. Write to firstname.lastname@example.org to request a return authorization 2. Fill out the return form that you find in your order or request it by e-mail to email@example.com 3. Once you have received authorization to return, send the jewel (s) with a courier of your choice or use our FREE collection service (valid only for the Italian territory)
The shipping address is: Att.ne Online Purchasing Office SPAZIO LEBOLE S.R.L. Via Margaritone n. 27 A / B / C 52100 Arezzo Tel. +39 0575 1654464
3. Once the package has been received and only after having assessed the integrity of the goods, a refund will be issued (initial shipping costs excluded where applicable). The return must relate to new items in their original packaging accompanied by all their accessories, if any. Items returned incomplete, deteriorated, damaged or soiled will not be accepted. In case of abnormal or abusive returns, we reserve the right to refuse the return. The refund will be made within 14 days. working from receipt of the return. The refund will be made through the payment method used at the time of purchase. If you paid by bank transfer or cash it is necessary that you indicate an IBAN through which you can issue a refund.